API Reference

Makes a bulk decision on a list of issues based on the specified request.

post
https://platform.routy.app/api/v1/my/issues/bulk

Requires an authenticated session. Applies a single decision to every issue in
issueIds on behalf of the calling user. Valid decisions are Acknowledge,
Resolve, Mute and Unmute; hours is only meaningful for Mute.

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Body Params

The details of the bulk decision, including issue IDs, decision type, and optional hours.

Request body for applying one decision to a set of issues in a single call.

issueIds
array of uuids | null

Ids of the issues the decision should be applied to.

issueIds
string
enum

Represents the set of possible decisions that can be made for an issue.
These decisions dictate the actions to be performed on a specific issue.

Allowed:
string | null

Optional free-text note. Only used when Platform.Models.Issues.BulkIssueDecisionRequest.Decision is Platform.Models.Issues.IssueDecision.Resolve.

int32 | null

Mute duration in hours. Only used when Platform.Models.Issues.BulkIssueDecisionRequest.Decision is Platform.Models.Issues.IssueDecision.Mute.

Headers
string
enum
Defaults to application/json

Generated from available response content types

Allowed:
string
enum
Defaults to application/json

Generated from available request content types

Allowed:
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Updated 2 days ago

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application/json
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Updated 2 days ago